January 2026 – Page 2

Contextual Intelligence Becomes the New Standard For Exceptional Customer Experience in 2026

29 January 202629 January 2026 Vijay Raman

A vast majority of Indian consumers (96%) call for explainable, transparent AI as 80% register higher customer service standards compared to a year ago Zendesk releases today its 2026 Customer Experience (CX) Trends report, revealing that Contextual Intelligence – the ability to combine AI, data, and human understanding in real time – is redefining what great service means. In India, the demand for this level of intelligence is growing alongside evolving consumer expectations: 80% of Indian consumers say their service standards have increased over the past year, 79% want more personalised experiences…

Azent Overseas Education on why New Zealand Is Fast Becoming a Top Choice for international Students

29 January 202629 January 2026 Vijay Raman

In recent years, New Zealand has rapidly emerged as one of the world’s most promising destinations for international students, particularly those from India seeking graduate-level education. With rising enrolments, favourable post-study work pathways, globally recognised universities, and a high quality of life, New Zealand offers a compelling mix of academic excellence and career opportunities that is now capturing the attention of students abandoning traditional markets like the US, UK, Canada, and Australia. According to recent data, Indian student enrolments surged by 34% in 2024, highlighting growing confidence in New Zealand…

In a global first, Airtel provides 360 million Indians with free access to Adobe Express Premium

29 January 202629 January 2026 Vijay Raman

Unlocks effortless design creation with Adobe’s AI-powered tool worth ~₹4,000*, available at no cost for all Airtel customers Bharti Airtel, one of India’s largest telecommunication service providers, is putting the power of Adobe Express, the quick-and-easy, create-anything app, into the hands of its 360 million customers across India. This landmark and first-of-its-kind partnership will provide access to Adobe Express Premium to all Airtel customers for creating high-quality social assets, marketing materials, short videos and anything they wish to design quickly and effortlessly. With the Adobe Express Premium…

Apollo Hospitals to Host ‘Global Voices, One Vision’ International Health Dialogue 2026 in Hyderabad

29 January 202629 January 2026 Vijay Raman

Apollo Hospitals will host the 13th edition of the International Health Dialogue (IHD) on January 30 and 31, 2026, in Hyderabad, bringing together global leaders to deliberate on patient safety, healthcare innovation and system wide transformation.The theme for IHD 2026 ‘Global Voices. One Vision’ underscores a shared global commitment to building resilient, patient-centric and technology-enabled healthcare systems. The two-day programme will focus on leadership-driven safety models, human-centred design, digital transformation, and excellence in hospital operations, patient experience and clinical outcomes. Speaking ahead of the event, Dr Sangita Reddy, Joint Managing…

Global Institutional Adoption of Stablecoin – Signalling a New Financial Architecture

27 January 202627 January 2026 Vijay Raman

By early 2026, it is impossible to discuss the future of money without addressing the widespread institutionalisation of stablecoins. The defining shift of the last twelve months was not technological novelty, but alignment: stablecoins are now undeniably shaped, distributed, and governed by incumbents that sit at the core of the financial system. While early stablecoin markets were characterised by offshore issuance, fragmented governance, and regulatory ambiguity, today the momentum lies with global card networks, systemically important banks, and regulated fintechs. They view stablecoins not as substitutes for money, but as…

BRO Restores All-Weather Connectivity at Chatergala Pass in J&K

27 January 202627 January 2026 Vijay Raman

The Border Roads Organisation (BRO) successfully carried out a high-altitude rescue and road restoration operation at Chatergala Pass in Jammu & Kashmir, demonstrating its rapid response capability and commitment to maintaining critical connectivity in challenging terrain. Chatergala Pass, located at an altitude of over 9,000 feet, is a vital mountain route connecting the districts of Doda and Kathua. Following heavy rainfall and adverse weather conditions, the area experienced landslides and road blockages, leading to disruption of vehicular movement and stranding of civilians. Responding swiftly, BRO personnel deployed heavy…

ISRO’s Aditya-L1 Solar Mission Captures First Full-disk Images of the Sun in Extreme UV

27 January 202627 January 2026 Vijay Raman

The Indian Navy’s First Training Squadron (1TS) arrived at Phuket Deep Sea Port, Thailand, marking an important milestone in India–Thailand maritime engagement and regional cooperation in the Indo-Pacific. The squadron, comprising frontline naval ships INS Tir, INS Sujata, and INS Shardul, along with embarked officer cadets, is on an overseas training deployment aimed at enhancing operational exposure, maritime awareness, and diplomatic outreach. The visit forms part of the Indian Navy’s regular long-range training programme for cadets of the Indian Naval Academy. During the port call, the ships were…

CSIR-CRRI and JSW Steel Forge Partnership to Build Roads from Steel Slag in Tamil Nadu

27 January 202627 January 2026 Vijay Raman

In a major push towards sustainable and eco-friendly infrastructure development, the CSIR–Central Road Research Institute (CSIR-CRRI) has entered into a strategic partnership with JSW Steel Limited, Salem Works, to construct roads using steel slag, an industrial by-product of steel manufacturing. The collaboration aims to convert steel slag, traditionally treated as waste, into value-added construction material for bituminous road works, thereby reducing environmental burden and conserving natural resources such as stone aggregates. The initiative strongly supports the Government of India’s “From Waste to Wealth” programme and the broader goal of…

Blue Cross launches movement to treat period pain as a medical issue, not a lifestyle choice

27 January 202627 January 2026 Vijay Raman

“The Championship Match She Almost Missed” – A groundbreaking AI-powered video tells the story of millions of “Anjali’s” whose dreams end because of untreated period pain BlueCross Laboratories released a fully AI-generated video to mark National Girl Child Day. The video tells the powerful story of dysmenorrhea through “The Championship Match She Almost Missed” – an account that represents the silent health crisis affecting about 80% of Indian girls and women. C Com Digital conceptualized, designed, and produced the groundbreaking video as part of the brand's ongoing #StopThePeriodPain campaign, using…

Hathi Marka Takes Centre Stage as BP Oil Mills Celebrates 100+ Years of Trust

27 January 202627 January 2026 Vijay Raman

At a time when consumers seek brands rooted in authenticity and trust, Hathi Marka continues to stand tall as a symbol of reliability in Indian kitchens. This legacy took centre stage at BP Oil Mills' (BPOM) landmark Dealer Meet, themed “Parampara & Progress,” celebrating over 100 years of the company's enduring presence in the edible oil industry. For generations, Hathi Marka has been more than just an edible oil brand-it has been a household name associated with purity, strength, and consistency. From traditional family meals to everyday cooking, the brand…