Category: Tech

●        Samsung today operates one of India’s largest customer service networks with 3,000+ service touchpoints, 12,500+ engineers ●        Samsung’s customer service journey mirrors India’s digital transformation — from manual service logs and pagers in the 1990s to AI-powered diagnostics and connected care today ●        Customers today can access support through SmartThings-enabled Proactive Care, WhatsApp, remote diagnostics, online booking and voice assistance in 10 Indian languages   Samsung, India’s largest consumer electronics brand, marks 30 years of its customer service journey in India, tracing its evolution from a small service operation…

Read More

●        Samsung today operates one of India’s largest customer service networks with 3,000+ service touchpoints, 12,500+ engineers ●        Samsung’s customer service journey mirrors India’s digital transformation — from manual service logs and pagers in the 1990s to AI-powered diagnostics and connected care today ●        Customers today can access support through SmartThings-enabled Proactive Care, WhatsApp, remote diagnostics, online booking and voice assistance in 10 Indian languages   Samsung, India’s largest consumer electronics brand, marks 30 years of its customer service journey in India, tracing its evolution from a small service operation…

Read More

Upgrades 5G network with slicing technology, offering postpaid customers enhanced service quality and seamless connectivity Bharti Airtel today announced the launch of Priority Postpaid, a new service that leverages 5G slicing technology to deliver superior and more consistent experience to customers on postpaid. This service is specially built for busy customers who depend on uninterrupted connectivity for work, entertainment, or online collaboration. For this service, Airtel has upgraded its 5G network with advanced capabilities of slicing technology. This makes the network more efficient, creates more capacity, and provides the capability…

Read More

  ●        Expanded collaboration to unify sales, service and data operations across InMobi's Demand, Supply, and Xchange business units ●        Continued multi-cloud deployment enabling intelligent forecasting and opportunity insights   Salesforce, the world’s #1 AI CRM*, today announced the expansion of its long-standing collaboration with InMobi, a global leader in AI-powered technology, to accelerate InMobi’s AI-driven growth across its global advertising ecosystem.   Over the past two decades, InMobi has built and scaled one of the world’s leading independent advertising platforms, with AI and data at the core of its…

Read More

The growing prominence of lightweight, browser-based gaming formats, particularly H5 games, was highlighted during deliberations at Adtech 2026 held at Yashobhoomi Exhibition Centre, New Delhi from 17-18 March. The event brought together industry leaders, technology experts and digital stakeholders to discuss emerging trends shaping the future of advertising and user engagement. H5 games, which run seamlessly on browsers without requiring downloads, are increasingly being adopted across mobile applications and websites. Their ease of access, low data consumption, and instant playability make them a highly effective tool for enhancing user engagement.…

Read More

Enables Government of India to adopt advanced cloud infrastructure with data residency  Amazon Web Services India Private Limited (AWS India) today announced that it will work with Yotta Data Services to deploy AWS Outposts for the National Informatics Centre’s (NIC) Meghraj 2.0 initiative. This initiative enables government departments to leverage AWS services and generative AI capabilities for data residency and security requirements. AWS Outposts allows customers with sensitive workloads that are restricted to NIC datacenters to leverage AWS’s advanced cloud capabilities including the AWS Nitro System’s advanced security capabilities and…

Read More

    Rebranded as WD, the company unveils a 100TB+ HDD roadmap, new performance- and power-optimized innovations, and an intelligent platform solution to accelerate AI-scale storage deployment Western Digital (Nasdaq: WDC) recently unveiled a new customer-centric storage roadmap, including the new world’s highest 40TB UltraSMR ePMR HDD, currently in hyperscale qualification with volume production planned for the second half of 2026. The company also unveiled breakthrough innovations including High Bandwidth Drive technology delivering 2x bandwidth, Dual Pivot design enabling up to 2x I/O performance, and power-optimized HDDs using 20% less…

Read More

State of Gaming for Marketers 2026 reveals how AI-driven scale, global UA spend, and China-based publishers are reshaping mobile gaming competition  AppsFlyer, the Modern Marketing Cloud, today released the State of Gaming for Marketers 2026, an in-depth analysis of how AI, creative scale, and rising paid pressure reshaped mobile gaming marketing in 2025. Drawing on AppsFlyer data, the report examines how studios adapted as marketing activity expanded faster than player attention. In 2025, AI-enabled production coincided with a sharp increase in advertising across iOS and Android. Creative output scaled rapidly…

Read More

Shorthills AI, a generative AI and data engineering company, highlights 2025 as a pivotal year marked by the large-scale development and deployment of agentic AI systems across regulated and data-intensive industries. With a global team of over 300 professionals and offices across India, the United States, and Canada, Shorthills AI focused on moving beyond standalone AI models toward agent-driven architectures, where autonomous, goal-oriented AI agents collaborate with enterprise systems, data, and human stakeholders to deliver business outcomes. Product and Innovation Highlights A major theme of 2025 was the company’s transition to agentic AI frameworks,…

Read More

Prateek Madhav is the Co-Founder and CEO at AssisTech Foundation  Award recognises outstanding achievement and contribution in the field of disability empowerment    AssisTech Foundation (ATF), India’s first ecosystem enabler for Assistive Technology (AT), is proud to announce that Prateek Madhav, Co-Founder and CEO at ATF, has been conferred the prestigious National Award for the empowerment of persons with disabilities (PwDs) by the Department of Empowerment of Persons with Disabilities (DEPwD), Ministry of Social Justice and Empowerment (MoSJ&E), Government of India.   Prateek Madhav received the award under the Individual…

Read More