1 October 2020 - News Deck

IET India’s Kolkata Local Network to Host the Michael Faraday IET International Summit

1 October 20201 October 2020 Vijay Raman

Bengaluru, Karnataka, India Michael Faraday IET International Summit is a flagship ‘call-for-paper’ event of the IET Kolkata Local Network which commenced in 2012. This year the 4th edition of the event will also celebrate 150 years of the IET and 75 years of the Kolkata Network. Shekhar Sanyal, Country Head and Director, IET India said, “I am delighted that the fourth edition of Michael Faraday IET International Summit 2020 is taking place in spite of an extraordinarily difficult year. I would like to congratulate the Chairs and members of the technical and organising committee for their amazing work in…

SaaS Unicorn AppsFlyer Delivers World-class Customer Support with Hiver

1 October 20201 October 2020 Vijay Raman

Bangalore, Karnataka, India AppsFlyer, a SaaS mobile marketing analytics and attribution platform, deployed Hiver, a Gmail-based customer service solution, to seamlessly manage customer queries and provide on-time support. With Hiver, the AppsFlyer team creates customizable workflows that improve internal collaboration and ensure customer queries are automatically routed to the right team members. This helps the team save a lot of time spent on manually assigning work and has in turn, resulted in faster response times. AppsFlyer works with more than 12,000 customers, including leading brands like Walmart, Nike, HBO, Tencent, and…